Frequently Asked
Questions

Browse our collections, select your bracelet, choose your size and any add-ons (pooja-charging, gift wrap), and proceed to checkout. You can order as a guest or create an account.

We accept UPI (GPay, PhonePe, Paytm), all major credit and debit cards, net banking, and EMI options. Cash on Delivery (COD) is not available at this time.

Yes. We ship to all pin codes across India. Standard delivery takes 5-7 business days. We also offer express shipping at checkout for an additional fee.

We accept returns within 7 days of delivery, provided the item is unworn and in its original packaging. Customised and pooja-charged items are not eligible for return. A free Nakshatra Booklet is included with every order.

Yes. Every natural gemstone is sourced with its original lab certification. Certification details are listed on each product page. You receive the certificate with your order.

Pooja-charging is a Vedic ritual where your bracelet is purified (shuddhi) and energised (pran pratishtha) by a priest before dispatch. You can request this at checkout at no extra cost.

It is a small guide included with every order that explains which gemstone corresponds to your birth star (Nakshatra) based on Vedic astrology. Free with every purchase.

Measure your wrist circumference with a flexible tape just below the wrist bone. Add 0.5-1 inch for a comfortable fit. See our Size Guide page for the full chart.

Avoid contact with water, perfumes, and harsh chemicals. Wipe with a soft cloth after wear. Store in the pouch provided. For gemstone beads, avoid prolonged sun exposure.

Yes. Our bracelets are designed for daily wear. Remove before swimming or showering to preserve the stones and cord.

Orders can be cancelled within 2 hours of placement, provided they have not been dispatched. Contact us at ratnakatha.studio@gmail.com or via WhatsApp for cancellation requests.

Not yet. We are working on international shipping and expect to launch soon. Follow us on social media to be notified.